Banking Large Action Model

An action model trained to operate real banking, the brain of our agents that executes banking actions safely

+300 pre-built skills for retail banking, collections, sales, customer service and more.

Infraestructura

AI Safety & Compliance for Banking Agents

Infrastructure

Every interaction goes through the Delto security layer before arriving at a generative model:

  • Data anonymization
  • Privacy and Bias Filters
  • Validation of skills contracts
  • Ethical Guardrails
  • Audit safe trails

It integrates with what already exists

Frictionless, without duplicating systems. A conversational layer that powers the current stack.

Salesforce

Integration with Salesforce to manage tickets and support chats in one place.

Zendesk

Connect with Zendesk to manage tickets and chats efficiently.

Dynamics 365

Synchronize with Microsoft Dynamics CRM for comprehensive customer management.

APIs

Use our APIs to integrate and expand your system's capabilities.

Microsoft Teams

Integrate Microsoft Teams to collaborate and serve customers.

Webchat

Offer real-time support with Webchat on your website.

SMS

Use SMS for direct and effective communication.

Apple iOS

Synchronize with iOS apps for optimized support.a.

Android

Manage mobile interactions with Android apps.
Hablemos de números

La banca conversacional no es el futuro. Es ahora.

$170B
Global banking profits could evaporate by 2030 due to the advance of magnetic AI. Banks that lead will capture an advantage of up to 4 ROTE points over those that move late.
McKinsey, “Agency AI Will Shake Up Banking” (2025)
80%
De las consultas de atención al cliente serán resueltas de forma autónoma por agentes de IA para 2029, con una reducción del 30% en costos operativos.
Gartner, "Gartner Predicts Agentic AI Will Autonomously Resolve 80% of Common Customer Service Issues Without Human Intervention by 2029" (2025)
85B
Será la inversión global de bancos en IA generativa para 2030 — un crecimiento de más del 1,400% desde los $6B de 2024.
Juniper Research, "Generative AI Spending from Banking Industry to Grow by over 1,400% by 2030, as Banks Seek to Scale AI to Revolutionise Business Models" (2024)
57%
De los ejecutivos bancarios espera que los agentes de IA estén completamente integrados en riesgo, compliance, detección de fraude y monitoreo de transacciones en los próximos 3 años.
Accenture, "The age of AI: Banking's new reality" (2025)
Solo 1 de cada 4
Bancos en el mundo está usando IA activamente como ventaja competitiva. La brecha entre los que actúan y los que no se amplía cada trimestre.
BCG, "For Banks, the AI Reckoning Has Arrived" (2025)