About Us
We are the customer care technology company that creates and implements scalable and tailored solutions for businesses.
At Delto, we are convinced that technology can humanize business relationships and make the world more efficient. We believe that every interaction should be practical, agile, and accessible, allowing companies and their customers to connect in a meaningful and effective way.
Our Manifesto
From Uruguay, Delto was born with decades of history, a transformative spirit and the conviction to make a difference.
With more than 10 years of experience in conversational solutions, we can act as a strategic consultant in the discovery process and as a tech developer in the creation of customized solutions. We fully integrate into each industry, thoroughly understanding everything from its challenges to its successes.
We created Alan, a company acquired by DeliveryHero, which was the pillar of order automation already and DeliveryHero globally. This experience has reinforced our ability to provide effective, high-quality solutions.
We are not interested in canned products or temporary solutions: we are passionate about immersing ourselves in the processes and realities of each company. The market is full of solutions that don't provide real and effective automation. At Delto, we develop original, scalable and durable technology that brings companies closer to their customers and customers to their best experience.
Our purpose is to create care experiences that make a difference and humanize the relationship between companies and individuals to co-create a more inclusive, technological and intuitive world. We believe in creating technology that not only works, but also improves operational efficiency and effectiveness, providing solutions that truly make a difference.
We created Alan, a company acquired by DeliveryHero, which was the pillar of order automation already and DeliveryHero globally. This experience has reinforced our ability to provide effective, high-quality solutions.
We are not interested in canned products or temporary solutions: we are passionate about immersing ourselves in the processes and realities of each company. The market is full of solutions that don't provide real and effective automation. At Delto, we develop original, scalable and durable technology that brings companies closer to their customers and customers to their best experience.
Our purpose is to create care experiences that make a difference and humanize the relationship between companies and individuals to co-create a more inclusive, technological and intuitive world. We believe in creating technology that not only works, but also improves operational efficiency and effectiveness, providing solutions that truly make a difference.
Why Uruguay?
Strategic location, excellent
communication and specialized talent
Symbol of stability and regional leadership in technology, business and services.
Our methodology
Our Pillars
Technology that connects
We bring disruption to your industry with conversational solutions that redefine the relationship between people and companies.
True impact
We believe in working with a human dimension and in a more diverse, sustainable future with better possibilities.
Tailored Experts
We are experts in your industry: we design tailor-made solutions without canned products or robotic answers.
Transformative Team
We love what we do and go the extra mile to co-create solutions, we are a growing team that continuously challenges itself.
Sustainability
We are passionate about taking who we are and what we believe in further, channeling it into direct, tangible, and shared impact.
We believe in working with a human dimension. In building a more diverse and sustainable future, with more and better possibilities for our environment and its futures, one step at a time.
SDG 5: Gender Equality
Why does it have to be different?
The gender gap between employees in the technology industry has an approximate proportion of 70% men and 30% women.
Our Commitment
- Promote greater inclusion in the technology industry: safer, more diverse and with equal opportunities, integrating the largest number of women into our teams and being a model of behavior within our company.
- We implement a protocol of action in cases of discrimination and harassment to ensure safe spaces free of violence.
- We carry out volunteer activities linked to resilience and the contribution to equality.
- We offer workshops on topics such as gender perspective, diversity and inclusion.
SDG 8: Decent Work and Economic Growth
Why does it have to be different?
The loss of low value-added jobs due to automation and the lack of specialization within the software industry.
Our Commitment
- Provide an average of 100 hours of professional and personal development tools per team member each year.
- “Closing the digital divide” through our initiatives and training programs.
- Always keep our internship program open, offering opportunities to individuals.
- Provide opportunities and promote growth in communities far from large urban centers, as we did with our first office in Salto.
SDG 13: Climate Action
Why does it have to be different?
The rise in global temperature to historic levels shows us that we are facing a Climate Emergency.
Our Commitment
- Neutralize the carbon emissions of our organization regardless of the number of members, responding to the call of the #decadeofaction to contribute to the protection of our planet.
- Maintain carbon neutrality for the company and team members by purchasing green bonds.
- Prepare the Environmental Management System (EMS) to measure water, energy and waste consumption, and establish reduction objectives.
- Monitor air quality in our offices by measuring carbon dioxide in workspaces.
- Carry out volunteer activities focused on climate action, such as cleaning beaches and planting trees.